Feature Request: "Currency Format Consistent on Checkout Page"

[phantomwhale]

The title of this thread has been edited by a Square Moderator from the original: "Disambiguating AUD and USD"

My square website is in Australia and charges in AUD. The products do appear with the "A$" prefix, which disambiguates the $ prefix as being AUD (and not USD). 

However once you get to the checkout page, the items are shown with "A$" but the right hand cart summary just uses "$". And then going to the payment page, all signs of "A$" have vanished, and everything is shown as "$" (even thought this is an AUD payment amount still).

This leaves most of the US customers I have constantly asking if the right amount got charged - I've added a big banner to every page with bolded text to confirm things are in AUD, but the problem is those pages are the pages showing "A$" already, they still end up in the non-customizable checkout flow that continues to not disambiguate the dollar currency for non-USD currencies.

Can this be adjusted (or the bug fixed)? I've no doubt I lose plenty of US customers due to being unsure if the amount shown is AUD or USD - it looks like USD to them, by the time they hit checkout, and that makes things look 50% more expensive.

[_Violet]

Hello, @phantomwhale and thank you for your post 👋 I appreciate your patience while awaiting a reply.

I reached out to the Square Online Team to confirm whether this is a Bug. They let me know that this is actually a feature request. The individual items and the Shop All and Order Online pages are programable to be able to show the "A" before the dollar symbol ($) but the Checkout Page is only able to show the overall $ symbol, and unfortunately, this cannot be manually adjusted.

I've moved your post to our Square Online Feature Request Board. Additionally, I’ve shared your feature request with our Product Team, as they are constantly improving our products based on feedback like this. Thank you for your input.