Customer Notification Type option is blank for some customers

When I book or edit certain customers appointments the notification type box for text or email reminders is blank. I've attached a screenshot. Screenshot_20200818_072132_com.squareup.apos.jpg

 

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Alumni

Hey @vanitytanya- Thanks for the screenshot. 

 

Is this blank box appearing on both the Dashboard and within the app? Or just one or the other?

nika
Community Program Manager, Square
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It was just in the app, but I figured it out. It was the fact that the preferred notification type was no notification which you cannot change in the app, only on the desktop. I had to go through each client to change.

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Alumni

@vanitytanya Ahh got it. Glad you were able to figure it out!

nika
Community Program Manager, Square
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