Automated Email Delivery for Digital Products

[ZephyrWX]

I'm looking for the best way to send digital download links to people who buy PDFs and etc from my store.

No, I am not going to pay $40/mo for ****ing "SendOwl" LMAO. Do not even mention that joke of a "service."

I literally just need to send a GoogleDrive or Dropbox link to people automatically after they order the item - is it possible to customize the order confirmation email per item? Or some similar function that will send a message that I can add a link to? I would rather not be sending these links manually after every order.

Thanks

[Laurie_]

Hi @ZephyrWX,

I really appreciate your candid feedback, and I completely understand where you’re coming from.

At this time, Square doesn't support automatic digital product delivery via email. We do try to make this clear in our online guides when setting up non-physical items through Square Online, but I understand how that limitation can be frustrating.

If you’re not looking to use a paid integration, your best option for now would be to continue sending digital products manually. That said, there are ways to streamline the process, for example, creating a preset email template in your inbox so you only need to copy and paste the download link each time. It’s not a perfect solution, but even shaving off a few steps can save you time over the long run.

In the meantime, I’d be more than happy to move this across to our Ideate boards, so our Product Team can continue tracking interest in automated digital delivery.