Contact form replies now come from the sender allowing you to reply directly

Hi people. I notice that emails arriving from my online contact form are now coming from the sender rather than Weebly. This means that you can now just hit reply - previously, if you hit reply, it would be sent to Weebly and fail. Thanks guys.

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Noticed this today. Thanks Square. 

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Alumni

Thanks for starting a thread on this topic @tonydow! To help spread the good news I've just updated the title to make it clear that you can reply to contact form replies easily. Thanks again!

️ Helen
Seller Community Manager

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Thanks Helen. In a similar vein, it would be really good if we could message a customer from the dashboard that had made contact without the current limiting criteria -

This customer cannot be sent a direct message. To message a customer, they must have made at least one purchase, requested a digital receipt, and not opted out of direct communications with your business.”

This is not logical as I am able to message the same customer from the POS app without any issue.

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TFFT! 

Noticed the other day too - just waiting for the online orders to do the same now too..... we know you can do it 😂

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