Can someone help with email marketing

[Nprince]

I created a capture birthday campaign and it won’t send any emails to customers already in my directory. Why? Did I do something wrong?!

[Kassi_]

Hey @Nprince - 

Welcome to the Community. 

Once the campaign is activated - sending out a birthday campaign to you customers won't go out until 7 days before their birthday. Also, make sure you have those birthdays entered into the customers profile in your Directory. 

Please let me know if you have any other questions.