Can my customers use Square Loyalty on my Wix website that's integrated with Square?

[mantrabee]

The title of this thread has been edited from the original: Integrate Square Loyalty into wix shop.

I would like to use the square loyalty which I know will work seamlessly with POS and in person transactions, but I use wix for my shop. So how do I have the square loyalty integrate into wix? I currently have square as payment option on my wix site so I am already linked that way.  

[Katie_SQ · Accepted solution]

Thanks for reaching out with your question, @mantrabee.

Currently, Square Loyalty is only compatible with Square Online sites. Although you can accept payments through your Wix site using the Wix/Square integration, Square Loyalty points cannot be utilised in this setup.

To incorporate Square Loyalty into your site, you would need to transition from the Wix Integration to a Square Online ordering page. This involves creating an online ordering page with Square where customers can place orders. You can then link this page to the navigation bar of your Wix site. When customers click on this link, they will be directed to your Square Online shop, where they can take advantage of Square-native features like Loyalty. For more details on this option, check out this article.

If you have any other questions, please let me know. 🙂

[mantrabee]

What a shame as I don't want to use square online as I am not fond of its layout and other limitations. So don't think I will use this solution as I really think this wouldn't be the best experience for my customers. 

[Katie_SQ]

I completely understand where you're coming from, @mantrabee. You have to do what's best for your business and customers!

If there's anything else I can assist with, please don't hesitate to reach out.