Hi @sc1216. At this time, you can not initiate a text message. Customers must message you first, which is an implicit agreement on their part that they are open to texting with you. Also Appointments and Loyalty allow messaging, but those customers agree to allow text communications in order to use those features.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
