Can I hide address on pickup/delivery option?

[elysiandecalco]

We run our small business from home and are fairly very private people. Is there a way to not have an address for buyers to select as an option for when they selects pickup/delivery?

The only address we have is our home address and we always deliver items or meet buyers in a safe public location. We prefer to not have the private home address linked and local strangers knowing where we live, but this is seemingly unavoidable with a Square shop. We do use a P.O. Box for our shipping address with our labels on Etsy and our Facebook page shows that we are a "mobile" business with "My Page doesn't have a location" as the option for address we have selected. It only shows our town. We also don't feel comfortable using another businesses address for our meeting location since it's obviously not our place.

We would like an option for buyer to select either pickup or delivery and, once order is placed, we email them to figure out the details. Is there a way to do this or do we have to avoid pickup/delivery all together and just stick to shipping?

[#2]

I checked with our team, and this isn't on the radar at the moment, @_KD_.

Have you considered creating a dummy location?

You could then follow up with the buyer post-sale to communicate the actual pickup location.

Another solid option would be to use Square Online checkout links - have you looked into this yet?

P.S. Welcome to the Seller Community ✨

[#3]

@nickytickytipsy, Sorry to hear this happened to you. We understand your concern and would hate to see you leave. I wish there was more I could do. 

We appreciate your feedback! 

[#4]

Hey @nickytickytipsy, 

This is still a feature request that’s becoming quite popular. If we have any updates to provide, we will make sure to let you know. 

[#5]

Hello @elysiandecalco.

We're really happy to see you in our Seller Community! You can't remove your address from the pickup and delivery settings. What I recommend is to set up the services as shipping and state that the item will not be shipped. 

Let me know if this is an option for you?

[potsofpeace]

Did you ever get a resolution? 4 years later and I am looking for the same option!

[LWPCo]

Nearly five years after the original submission here and - has this still not been resolved? I want to offer multiple meetup locations for "pick up" and would like to communicate that after purchase. Buyers should be able to choose "pickup in Crozet, Richmond, Sandston - location determined after purchase" without requiring a physical address for each of those options. 

[Eomenhiser]

Why isn't this something that has been integrated yet? I want to add up pick up as an easy option but I don't want my home address right on the item page. I don't want to have to set up a dummy location or send customer links. I would rather my item screen said Local Pick Up- Frederick MD then my entire home address. I want it to be easy. Like show the full address in the cart or have a "am I close for pick up" search bar. I do not have a store front, and would like to maintain some sort of privacy.

[BakingQueen]

I agree! Square doesn’t seem to care about our safety or privacy! The fact that this is still an issues and something that hasn’t been integrated is absolutely ridiculous! 

[Mommy-MeBakery]

Any updates yet?  Fingers crossed!