Can I add the words 'tax invoice' to all of my receipts as a Seller based in Australia?

[JenMFM]

The title of this thread has been edited from the original: Australian 'TAX Invoice' heading on receipts

Is there a way to have the words 'tax invoice' on each and every receipt as required in Australia?

I have customers who are unable to claim their expenses simply because the receipts are not labelled correctly 

[Katie_SQ]

Thanks for posting, @JenMFM! This is an important question for Australian businesses.

In Australia, the words "Tax Invoice" should automatically appear on your Square receipts if your ABN is registered for GST collection. This wording is included in accordance with Australian tax regulations, which require this specific label on receipts/invoices for GST-registered businesses.

If you're not registered for GST, your receipts should not include the words "Tax Invoice" as this would be incorrect according to ATO guidelines. In this case, Square correctly omits this wording from your receipts.

Here are a few articles from the ATO's website that provide more information about your requirements: 

- Tax invoices
- Setting up your business invoices

If you are GST registered but aren't seeing "Tax Invoice" on your receipts, I'd recommend checking:

1. That your ABN is successfully registered for GST with the ATO (you can use the ABN lookup tool to check your current GST status).
2. That your ABN has been added to your Square account (contact our Support team at 1800 760 137 between Mon-Fri, 9am-5pm, Melbourne time, or reach them here).

Let me know if you have any other questions!

Disclaimer: Although Square provides tools that help you efficiently create and manage taxes, we cannot guarantee the applicability and accuracy of our tax tools. We also cannot offer tax advice or consulting services. It is solely your responsibility to accurately configure, charge, collect and remit applicable taxes on your orders. To ensure taxes are applied and filed correctly for your specific business needs, we recommend consulting a tax adviser.

[JenMFM]

I am not GST registered as I don't reach their threshold but that is irrelevant as I'm issuing a receipt for a purchase that my customer cannot use to claim reimbursement from their employer.

The GST status of a small business shouldn't be the determining factor as to what an official receipt states.
Can this not be amended?

[Katie_SQ]

Sorry for the delay getting back to you here, @JenMFM.

Since you've mentioned that you don't reach the GST registration threshold:

- Your receipts should not include the words "Tax Invoice" as this would incorrectly suggest GST was included in the price
- Instead, your receipts should be labeled as standard receipts

- This is in line with guidelines provided by the ATO

The good news is that your customers can still use your standard receipts for employee reimbursement purposes. Here's why:

- For employee reimbursement, companies typically need proof of purchase showing the business name, date, items purchased, and amount paid
- A standard receipt contains all this necessary information
- The absence of "Tax Invoice" wording doesn't invalidate the receipt for basic reimbursement purposes
- The "Tax Invoice" label is specifically relevant for GST-registered businesses claiming GST credits, not for standard expense reimbursements

I hope this helps clarify the situation. Please let me know if you have any other questions.