Hi @ryanwanner thanks for you input and experiences on this, really helpful and insightful. So we were thinking along a similar path but were just trying to weigh up the pros and cons. I think the pros are it makes the catalogues and items a little slicker for selection and enables easier pricing changes, but the downside is the proceeding steps require a some explanation to customers.
The way we currently operate our wholesale is very hands on, but were hoping to make the process a little slicker, professional and cut out some of the hands-on time and effort. We want a catalogues with wholesale prices for the customer to select from, then we want to receive the order to fulfil. So we currently send our wholesale customers electronic brochure, they email back the selection of items they want to buy, we send them an invoice via email and upon receipt of payment (depending on terms) we print a dispatch note and we then either dispatch or they collect. So along the lines of what you do would make the initial part better ie the browsing the catalogue control over price changes etc, but then it gets a little wobblier as we progress through the steps. We also thought about dropping the prices to 0 as you did so the order would arrive with us, but we would have to communicate with the buyer that the checkout process is just a process and would not pay the order. Its just a mechanism to get the order to us from the catalogue.
The elements are there just a bit clunky, it must be a little frustrating for you has I can see you have tried really hard to make it work for your business, its almost there but not quite.
Do you know if it's a project Square are looking at as it would seem a no brainer?
