Afterpay not showing

[Rossofamily]

I dont have an online website I use payment link and in person reader payments only. I set afterpay up last night and enabled for online and in person. I done a test link at $10 and it showed afterpay as an option. I tried again this morning and even though my settings haven't changed the checkout is no longer showing afterpay. I've tried transactions at $10 again, $50 and $100 and it's not showing anymore. Does anyone know why it would be doing this? 

[Laurie_]

Hi, @Rossofamily, thanks for reaching out with your query, and welcome to the Seller Community!

It's odd that this was working for your first payment. I wonder if this has something to do with your eligible price range settings? Afterpay will not be an available option if an item cost or cart total is outside of the eligible purchase range. It's certainly worth checking just to eliminate this as a contributing issue. 

See the steps to check you settings below:

1. From your online Square Online Checkout overview page, select Settings.
2. Go to Payment Methods > Afterpay.
3. Select Edit the Eligibility Range for orders and items.

It's also important to note that custom pricing, digital goods and services are not eligible to receive Afterpay payments at this time. If you were testing with either of these, Afterpay will not appear as a payment method.

You can review our Afterpay Merchant Terms for more information on eligibility. 

Let us know if you have any further questions in the meantime.