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After Pay Ineligibility

I own a computer repair shop, but I sell accessories and computers in my online store. I wanted to activate After Pay as an option but it says I am ineligible.

I think it is because I offer computers for sale which is on After Pay's list of restricted items, however, it says:

"Merchants may not use the Services for the following categories of Restricted Goods or Services without successfully complying with any additional underwriting, due diligence and/or conditional approval requirements agreed by APM Provider and set out in writing:

“Restricted Goods or Services” means:

(i) gift cards;

(ii) subscription goods or services;

(iii) home appliances;

(iv) adult goods;

(v) packaged alcoholic beverages;

(vi) auctions;

(vii) prescription drugs;

(viii) digital goods or video game credits;

(ix) services, in the following categories: ticketing services; software services; health services; auto services; and other personal services;

(x) electronics including (without limitation) mobile phones, computers/laptops, tablets, drones and televisions;

(xi) flash-sale business models;

(xii) human hair, hair extensions and/or cosmetic wigs

(xiii) live animals (online sales);

(xiv) precious metals;

(xv) travel;

(xvi) donations; and

(xvii) without limiting the above, any goods or services which are required by law to be sold to Customers over 18 years of age."

So according to this, I should be able to offer After Pay, you just have to manually allow it I assume? It would be a great benefit to offer the ability for my customers to finance a computer purchase.

Also on that same note, how does one offer After Pay IN my store?

Orlando Perrone
Owner
Perrone Technologies: The Computer Shop
www.perronetech.net
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Solution

Hi @PerroneTech - Thanks for stopping by The Seller Community 😊

 

Great Question.

At this time, AfterPay is not yet available in stores but is restricted to online sales only.

 

As for your online eligibility, there are a few reasons that may still not allow your customers to utilize AfterPay on your site, one reason that a lot of sellers run into is issues with their MCC code.

A Merchant Category Code (MCC) is a four-digit number used to identify retail financial services. An MCC is used to classify a business by the types of goods or services it provides.

 

Please confirm your MCC code with our support to ensure that isn't what's preventing this service. 

Due to the public nature of The Seller Community we are unable to access specific account details through The Community. For assistance with your account, Feel free to send send a message using this contact form. Our support team will be happy to assist in resolving the matter on your account. 

Phone support is available Monday - Friday 6 AM - 6 PM PST. The telephone number is (855)700-6000.

 

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist.

 

Ria
Community Moderator, Square
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22 REPLIES 22

Thank you. I don’t  have the option for in person 

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Square Community Moderator

Sorry, I just want to re-confirm so I make sure I have all the details correct. 

MayaP
Square Community Moderator
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