Hi @cperrine , thanks for posting on the Community 👋.
I'm sorry to hear you're having issues with your printer. I'd be happy to help; can you confirm the brand/model of your printer as well as the Square hardware or device you use?
In the meantime, you can refer to this support article to try some troubleshooting steps.
Lou
Community Moderator, Square
After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
