Hi @marieelliott, thanks for posting on the Community 👋.
I'm sorry to hear you had issues taking payments during your last market.
I'd be happy to help but I might need additional details. Do you take payments using Tap to Pay on your iPhone and with a Square Reader ? Did you notice this error for all card payments or only on a few ? Do you have a screenshot of the error message by any chance ?
Lou
Community Moderator, Square
After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
