I have taken this up with our rep and it seems like the registers got an update recently that removed the REPRINT line from the bottom of kitchen tickets that get reprinted from a register. If we use an ipad the line still prints in red.
This is so very frustrating as we are a busy counter-service restaurant and often need to edit tickets because guests change their minds or move tables, etc, and if there is nothing indicating that it is an edited ticket, the kitchen often assumes it is simply a new ticket. I'm surprised that I can't find any conversation about this yet here-- what are people doing to work around this? I am not interested in going back to using our elderly ipad stands! Thank you for any ideas.
