Unable to associated a sale with a customer for loyalty points

[bluescents]

I have followed the procedure and added a customers phone number after a sale so that they can signup and then receive their loyalty points yet the customer is not actually registered into the program after this point and once the customer has left i don't have any evidence of them to associate with a particular sale.

Is there a problem with the loyalty program within square? I need help!

[Seamus]

Hey @bluescents,

Yep, we're actually seeing some issues with registering new customers for the Loyalty program at the moment - please check https://au.issquareup.com/ for updates. We hope to have this resolved ASAP!