Type of cable for square cash droor?

[MattHebb1995]

I lost my cable for going between my cash droor and recipt printer and tried using a regular phone line cable. They look spot on exactly the same cable but the phone line does not work to open the droor. What type of phone cable do I need for this feature?

[Kassi_]

Hey there, @MattHebb1995 - 

Thank you for reaching out about your lost cord. I would recommend contacting Star Micronics directly to see if they have cord recommendations or can send you a replacement. 

You can contact the Star Micronics Support Team directly at: 1-800-782-7636, enter 995 if asked for an extension.

Thank you!