Text Messaging Opt in not showing up Square Register after recent factory reset

[captcurt]

After a required factory reset update, our Square Register is not showing the Text Marketing Opt in screen at checkout. I did make sure and it does say it is enabled in settings.

[JJ_]

Hello @captcurt 

Since you mentioned coming from a Factory Reset and that is one of the most essential steps of our troubleshooting, I will recommend you reach out to our Marketing team directly. 

They can be reached at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.

You can also get in touch with our Messaging and Email Support Teams here.