Hi @wienerwagon 👋 sorry to hear that you're having some trouble.
When you have a moment can you run through the troubleshooting steps here.
If after doing so the screen is still black, please give our support team a call on 1-855-809-9000. We’re available from Monday to Friday, 9 a.m. to 9 p.m., EST.
We may need to warranty your device and our support team will be able to assist you.
Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question ✨
After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures!
