Tap not connecting anymore

[hollytupper]

My Tap used to connect to my tablet but now it won't.  I've tried 2

different ones from other associates and those connect right away. 

Is there something wrong with mine?  can it be replaced?

[frances_a]

Hello @hollytupper ! 

I'm sorry to hear trouble brought you to the Seller Community, but I want to welcome you to the best place for sellers to collaborate ✨

Here you can find some troubleshooting steps for your Contactless Reader, try those out, and if it still doesn't work, check out our warranty exchanges form here.

Thank you.