Sticky Label Printers and Square Register

[lisasomerville]

Hi Folks, 

I am looking at replacing my current ticket printer with a TSP654IISK Thermal Printer (the sticky label printer).  I did a search and there does not seem to be any clear answers if this printer will work with square register or not.  I need to have the USB version as my Ethernet connection is on different floor if that matters.

If anyone can offer advice or a different way to handle coffee orders I'd appreciate it!

[Arie · Accepted solution]

Hi @lisasomerville,

Thanks for writing back in 👋 😊

The Star Micronics TSP654IISK is compatible with the Square Register, both as USB or Ethernet printer. It sounds like you'd go for the USB option, which you can simply plug in to the hub on your Square Register. Next, you'll want to create a printer station by following these steps.

Please let us know how you go!

[lisasomerville]

Awesome thank you! We currently have two other printer stations and they were really easy to set up, so I'm guessing this will be too. 

[Sjb2]

Hello,

The Square website says that the label printer must be connected by ethernet connection only. Is that a change from 2021? I can do ethernet in some environments, but the usb option gives me more flexibility...

Thank you!
Susan

[lisasomerville]

UPDATE:

We installed and started using this printer today.  So far so good! Installation was super easy and I'm expecting it to really help with coffee business this weekend. 

If I could get the tickets to print a little smaller (less header margin) it would be nice, but that's just nitpicking.

[Ria]

Hi @lisasomerville - Thanks for popping in to share your experience. 

We're glad the installation went so smoothly for you 🙂 I'll be happy to pass along your feedback about the font size for you. Let us know if you run into any hiccups along the way - excited to assist!

[PhillyMatcha]

Hi - are there any updates on how to make these prep station tickets smaller? Even after clicking the "compact ticket' button there's still a lot of wasted space printed.

Thank you,

Matcha

[JJ_]

Thank you for taking the time to share your interest in this feature @PhillyMatchaI recommend you submit a Feature Request here. This will help our product team get visibility and track other Sellers' interest in your request.

Important: When submitting a request, make sure to include the desired feature, and provide the details of how this feature will help your business succeed (how would you use it and what you expect from it).

[CollectiveMason]

Howdy! What did you do to get that ticket to print smaller with less header margin?

[tempe]

Is it installed as a kitchen printer?

[JJ_]

Hey @tempe

Any new or additional printer would need to be set up as a dedicated Printing Station.  You can find the instructions on @Arie's post.  

[ElCampeon]

Hello, does anyone know where to buy the USB option printer because I bought the TSP654IISK on the square site under the impression that it could be used as ethernet or USB but it can only be used as an ethernet printer.

[RobynR]

Hey  @ElCampeon,

That's a great question.

Good news! We carry a USB printer here at Square.  You can view our USB printer in the Square Shop by clicking here  https://squ.re/2PsnS22.

Please let me know if I can assist you with anything else.

[Sjb2]

Hello RobynR,

My confusion, and I suspect some other people's confusion, is that the Star TSP654IISK Sticky Label Printer currently says that it is ethernet only, but past messages imply that there is (or was) a usb sticky/label printer option. Is there a usb sticky/label printer option?

[JJ_]

Hello there @Sjb2 and welcome to the Seller Community

The reality is that while we don't currently sell the TSP654IISK Thermal Printer with USB Interface in our Hardware Shop it is compatible with the Square Stand and Square Register.

I hope this information is helpful!