Square register very slow

Register is very slow and unresponsive quite often. Especially the settings page, it is even slower. I got this new square register less than a week ago. I could tell the frequent lag out of the box. I was going to let it pass but it' really frustrating when it gets unresponsive during business hours. 

Software is all up to date.

Reboot/ Nightly reboot doesn't do anything.

 

Also, putting up items on the grid often doesn't work even if i place them. They would disappear a few seconds later.

 

So far the lag makes it really disappointing.

 

 

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Square Community Moderator

Welcome to the Community, @Tskim

 

What kind of network do you have your Register hooked up to? It could be causing some issues with the lag you're seeing. 

 

I will keep an eye out for your reply👀

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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