Square Terminal not powering on.

[j_wolfe]

We purchased a Square Terminal through Amazon on 5/23/21. We use it intermittently and tried to turn it on last week and it won’t power on at all. What are our options when it comes to a warranty if there is one?

[Kassi_]

Hey there, @j_wolfe - 

All of our hardware has a warranty of 1 year, so it would be outside the warrant window. If you leave the Terminal plugged in to charge for a while, does anything happen on the screen?

Here is a Support Article with some more troubleshooting options for the Terminal. Give these a try and let me know if you still run into trouble.