Square Terminal Device Code: Auto-Logout & Reuse and Create Guidelines

I have created a device code for our square terminal and logged in the terminal using it. It shows as paired in the dashboard. My questions are:

  • will the device automatically log out after a certain time period?
    (it used to log out after 90 days when we used username and password to login on the device)

  • if it does log out automatically will we be able to login again using the same device code or will we need to generate a new one or reset the device code?

 

1,548 Views
Message 1 of 6
Report
1 Solution
Square Champion

Solution

Hey there @DeesideOC.  If you are using device codes on all POS devices, then automatic logout should not be a thing, anymore.  However, if a device does get logged out for any reason, the device code will still work.  But it will ONLY work on the device which activated it originally — not another terminal.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

View Solution >

1,526 Views
Message 2 of 6
Report
5 REPLIES 5
Square Champion

Solution

Hey there @DeesideOC.  If you are using device codes on all POS devices, then automatic logout should not be a thing, anymore.  However, if a device does get logged out for any reason, the device code will still work.  But it will ONLY work on the device which activated it originally — not another terminal.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
1,527 Views
Message 2 of 6
Report
Square Community Moderator

Thanks for jumping in to help, @TheRealChipA!

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question
1,501 Views
Message 3 of 6
Report
Square Champion

Well said @TheRealChipA !

John Losito,
Sun Valley Lanes & Games

Just remember, things happen for a reason. When things might not be going your way, remember this...it could be a blessing in disguise. Stay positive.

Square Champion and Square Innovator
www.sunvalleylanes.com
1,515 Views
Message 4 of 6
Report
Square Community Moderator

I agreed! @SVLFever 

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question
1,501 Views
Message 5 of 6
Report
Square Community Moderator

Hello @DeesideOC – I see this is your first post. Welcome to the Square Community, and great first question!

 

@TheRealChipA summed it up perfectly. You can learn more about device codes here. If you need anything else, don’t hesitate to reach out!

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question
1,501 Views
Message 6 of 6
Report