Hi @petals77,
Sorry to hear that trouble has brought you to the seller community. Have you had a chance to give your Square Register a reset yet? Please continue reaching out to our support team so we can run diagnostics on your device, and look into a warranty replacement if necessary. You can call support on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), or contact us via online chat or email:
1. Sign in to your Square account
2. Head to our contact page https://squareup.com/help/au/en/contact
3. Click on any topic, then "I don't see my issue"
4. Click "Message us" or "Email us"
Or, if you see the new chatbot help flow, type "support" to bring up a list of contact methods.
