Square Register Displaying White Screen

[ColonialBarber]

The title of this thread has been edited by a Square Moderator from the original: Anyone else having problems with Register displaying a blank screen / white screen?

Blank / White Screen keeps coming up and locking Register during transactions.

I Did all the troubleshooting Steps and it's still happening.

I've seen a couple other post that is similar. 

HELP~ Is there any square support on this tread? 

[Sammie_C]

Hi @ColonialBarber, we appreciate your post!

We were informed that this was an issue that was occurring and have been informed that there has been a fix implemented as of today. Has this been resolved for you?

Please let me know and I can take a look into this this for you.

[ColonialBarber]

Hi @Sammie_C , thanks for reaching out. I can not give you an honest answer. 

We are longer using the Square Register due to this issue. (almost every transaction locked up)

We have a high volume business and couldn't wait for this issue to be resolved, so we purchased / went back to the square stand (2nd.gen.) with a new iPad.   Square App "Old faithful is working".

I do have a like new register for sale is you know anyone interested (purchase Jan.2025)

[Sammie_C · Accepted solution]

I understand, @ColonialBarber. Well if you end up using your Square Register, please let me know if this has been resolved.

Unfortunately we do not have the ability to assist in finding individuals who are seeking to purchase Square Hardware on our side. Good luck selling it though!

Please let us know if you have any other questions about this or anything else Square.