Sales Report needs to show totals from all devices

[gleytch]

A recent "update" changed the Sales Report on Square for Restaurants on Square Register so that it shows sales from "this device only" instead of sales from all devices.  This is yet another change in the wrong direction.  I've checked every setting and tried every button and I cannot find a way to fix this from the register or from the website.  Is there a way to change it?

[HC_Charlie · Accepted solution]

Hello @gleytch thanks for your post. I'm sorry you're having trouble with this. I think there is a way to correct this. From your Register, click on the Reports > Sales...and where it says "Today: this device only" click on this. It will bring up a calendar where you can pick dates BUT you have to scroll to the bottom past the calendar. You should see  a toggle button for All Devices or This Device only. I hope this helps answer your question. If you find my post helpful please mark it as a Best Answer to help other users find this same help.

[gleytch]

Thanks for that @HC_Charlie.  I looked everywhere for that setting but could not find it.  It makes sense to put it in that dialog, but it is not intuitively presented.  The developers need to provide a visual clue that there is more to the dialog than a calendar that fits the visible space exactly.

[HC_Charlie]

@gleytchyes I agree. I've been to that screen several times in the past and didn't know that it was "scrollable" and would go down farther. Perhaps some kind of scroll bar at the side or bottom of the screen, similar to a web browser window; this would be a great visual clue to scroll down. Thanks for your reply and I hope this was a solution for you.