Hi @RCook. I’m so sorry to hear about this! This is an issue that you will need to get on the phone with the Customer Success Team. It sounds like there is something wrong with the internals of your account. The CS Team can look at it and escalate your issue to the engineers, if so.
Best of luck!
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
