Organizing files frozen

[saliskor]

Hi all, 

My square terminal seems to be stuck. I've restarted it a few times. Each time it comes up with "Organizing Files, this should take no more than 10 minutes" .... that was over two hours ago.... anybody seen this and know how to fix it? I can't get to a login screen

[saliskor]

Ok, I accidently figured out how to reset the device, so I started from scratch and everything is back to working....

[Ellie_]

Hi there, @saliskor,

Happy to hear that resetting the device fixed that issue for you. If it occurs again, please let us know and we would be happy to take a closer look at that for you.