I have original invoices that were created before "recurring invoices" were created and there is no way to edit them or stop them from being sent. These clients have a payment card on file.
How can I stop the next invoice from being sent. When I click the dots there is no option to stop future invoices.
Has anyone else had or is having this issue.
HELP!
Hey @AquaStride2024 - I appreciate your patience and would like to help.
Just to clarify, are you looking to cancel the recurring invoice series or the original invoice? If possible, could you share a photo of what you're seeing on your end? This will help me assist you better.
I have no ability to stop this invoice from being created again next month. This particular invoice has been "sent/paid" every month for the last three months but I don't create or send it; the "system" does.
I need to either delete it, or change it but I don't see that option.
I am not sure how to add a photo to this reply?
What does the invoice look like in this screen?
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