New update causes screen to be zoomed in like crazy.

[PartyManiaMD]

Until Last week or this week (I was out of town) the quick buttons would show far more buttons from the main page. With the latest update everything is zoomed in including the pages along the top.

If you're going to resize it at least give us the option to zoom out, I feel like the quick buttons have become virtually useless because you're only seeing like 12 at a time now. 

Square for Retail on a Square Register 

OS 5.41.0076

App 6.22

Firmware version 3.53.66

[sayra]

Hello - We appreciate you letting us know what you are experiencing and your detailed post. Are you still experiencing the same issues? Have you tried to edit the image size on your mobile device settings?

[PartyManiaMD]

Hi, I'm using a Square Register and Square for Retail. I'm not seeing a setting to edit the image size. Since the last update it appears everything on Square Register is zoomed in on the left hand side. The right hand side of the checkout screen has not changed.

[sayra]

We'd be happy to look into this and confirm if this is a known issue with the new update. We will be back with more details when we have them. We appreciate your patience. @PartyManiaMD 

[sayra]

@PartyManiaMD - Thank you for bringing this issue to our attention. We apologize for any inconvenience you've experienced. We appreciate your patience while we investigated the problem.

Based on our findings, this is not a known issue with our system. To better assist you and resolve the issue, we recommend reaching out to our Support Team by phone. They will be able to take a closer look at your specific case and, if necessary, escalate it to our engineering team.

Have a great day!