@Jose0206
Sorry to say it but yes, square changed the policy a little over a year ago and transaction fees are not refunded like they used to be. Long story short: None of the other major competitors do it and now square doesn't either.
https://squareup.com/help/us/en/article/6116-process-refunds#:~:text=What%20happens%20to%20the%20pro...
https://www.sellercommunity.com/t5/Product-Updates/New-Square-Refund-Policy-Update/ba-p/642210
Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com
Square AI Champion | Using Square since July, 2017
"Good judgment comes from experience, and experience comes from bad judgment."
"You can have everything in life you want, if you will just help other people get what they want." - Z.Z.
"AI doesn't replace your judgment. It gives your judgment better information to work with."
