Invalid Location

Hi i keep getting invalid locations on my terminals. I signed up in the US, and i am still in the US. No i have not left the US. Yes my software is up to date and yes i factory reset my devices. Please help im loosing sales and they said they’re closed all weekend. 

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Square Champion

@sickbeetsmerch Do you happen to be using a VPN to route your internet traffic?  Sometimes VPN's can make you look like you are in an unsupported country.  You don't really need the security of a vpn as all transactions are encrypted to begin with.

Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com

Square AI Champion | Using Square since July, 2017

"Good judgment comes from experience, and experience comes from bad judgment."

"You can have everything in life you want, if you will just help other people get what they want." - Z.Z.

"AI doesn't replace your judgment. It gives your judgment better information to work with."
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