I just purchased the Samsung ZFlip 5G and its not connecting with my contact less Chip Reader. How am I going to move forward when I do my events. I don't have a portal to use the plug in. Will my new phone be added to the list of compatible phones. Thank you.
Hi @LorraineShea63,
Thanks for writing in and sorry to hear about the trouble with your new phone.
With hundreds of new devices being released each year, our team is working hard on testing as many new models as possible. While the Samsung ZFlip isn't a tested device with the Square Reader yet, you can try these troubleshooting steps to connect your phone to your reader. You can also find USB-C to headphone jack adapters to use the plug in reader.
Please let us know how you go!
I'd suggest a USB-C to headphone jack adapter, which you can find online or at electronics stores. Here's what they look like:
Thank you for the reply. My Zflip doesn't have a head phone jack. What other options do you suggest.
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