How to print ONLY to external printer? No terminal printer?

I used to have my terminal set-up like this where all receipts would print to our external printer and NOTHING would print through the actual terminal printer, but for the life of me I can't figure out how to get that setting back. 

 

Anyone know the steps?

536 Views
Message 1 of 2
Report
1 REPLY 1
Square Champion

Hi @sammyg.  Here are the steps:

 

  1. On your terminal, go to Settings -> Hardware -> Printer
  2. Turn everything off in the “Use this printer for” section
  3. Go back to Settings -> Hardware -> External Printers.
  4. Click the “Create printer station” button if one is not already created.
  5. Create a station for your network printer, and at the very least, turn on “Receipts”
  6. Save this printer station definition.

That should give you the desired results.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
533 Views
Message 2 of 2
Report