My POS is adding the upcharge of a flavor shot but also subtracting it. For example, when entering a latte with a flavor shot it looks like this,
+(80) (80). So it isn't charging for the syrup at all. I've checked everywhere to try and find the issue. Has anyone else experienced this?
@Sandracox511 This issue, where Square adds an upcharge and immediately subtracts it (showing as +0.80 and then -0.80), is usually caused by a conflict between your Modifier settings and an Automatic Discount rule.
Can you check these two settings and see if one is conflicting with the other.
Square Community
Square Products