How do you allow employees to clock in from appointment mode?

[calmkid]

I can't seem to figure out how I can have my employees clock in from appointment mode. We are using the square terminal hardware. In default mode, there is a clock in button in the top corner. However, there is no such option in appointment mode. Changing modes needs an override -- and also closes out the cash drawer -- so not something I want happening when people need to clock in/out. What am I missing?

[David1231]

Hi there, @calmkid 

Great question — this one trips up a lot of teams using square appointments. You’re right — in appointment mode, the built - in “Clock in/out” option isn’t visible the same way it is in point of sale mode. 

Here’s how to work around it: 

1. Use the square Team App for clock - ins 

• Have your employees download the square Team App (available on iOS and android). 
• They can clock in/out from their phones without switching Terminal modes or affecting your cash drawer. 
• The time entries still sync automatically with square Dashboard for payroll and reports. 

2. Alternative (If mobile isn’t ideal) 

• You can set up another device ( like a phone or tablet) logged into square Team just for time tracking at your location. 
• That way, employees can clock in separately without interrupting Appointments on the main Terminal. 

unfortunately, clock - ins directly from Appointment mode aren’t supported right now but using the Team App keeps things smooth and avoids mode switching. 

Hope that helps simplify your setup! Would using the Team App for time tracking work for your Team, or are you hoping to keep everything on the Terminal itself? 

If you like, you can send me a quick message in my inbox for more assistance and steps! 

David 

Community expert,(Square)