How can I can connect my printer star TSP143IIILAN to Square Stand?

[mordimivancity]

I'm trying to connect the star Printer TSP143III Lan to square, but the system asking me just a Bluetooth connection, any suggestions?

thanks

[Tom]

Hey @mordimivancity, welcome to the Seller Community!

I went to check on this and the TSP143IIILAN printer is definitely compatible with Square Stand. It's a bit tricky to troubleshoot without being there, but these tips my help clear this up: Troubleshoot Ethernet and Wi-Fi Interface Receipt Printers. If that doesn't resolve, mind double checking to see that you're running the most up-to-date version of Point of Sale? Sometimes deleting and reinstalling the app can help make sure everything runs smoothly—just be sure that you have no pending offline payments before doing so or they'll be lost.

Hope this helps get you in the right direction. If—after giving these tips a run-through—you're still encountering any issues, please let us know. We'll take a closer look!