Disorder with stand on trading

[HeartNSeoul]

Hi,

I bought a set of POS  of square last year still less then 12months.

Squre app works in perfect at home when i tried, but when I used it at food van in the market,

app on iPad is in disorder, means, when I clicked square app, other apps like setting, news etc are popped up, and i cannot typed passward, selected 1 item and other 10 items added on payment by itself, tried to 'clear item', it showed more items or screen changed into other apps.  it is totally out of contral. when iPad be taken seperately from 'stand', working in perfect. put iPad on stand came back to 'disordering ' again all the time. 

buy it works perfectly at home again. only no working in the food van. 

Is it any revalent with a generator? 

All other food truck used generators as well and square POS.

Any sollution? Ta

[Arie]

Hi @HeartNSeoul, 

This definitely sounds odd! While I'm not able to take a closer look at your device via this public forum, there are some troubleshooting steps we recommend trying with your Square Stand when you have a moment. If you're still seeing the same issues on your Square Stand, please try recording what happens at your events so our support team can escalate this, and run some reports on your Stand. You can reach out on 1800 760 137 (Mon-Fri, 9am-5pm AEDT)/

Please let us know how you go!