Difficulty adding team member

[Danceliferhythm]

I am having difficulty adding team member..have gone through all steps and getting error code about “access denied to hardware”

[Lou8]

Hi @Danceliferhythm, welcome to the Seller Community.

Thanks for posting - I'm sorry to hear you're having issues adding a new team member. Could you please share a screenshot of the error message?

Did you create the team member through the Dashboard or a Square POS app ? 
Have you tried adding the team member from a different device on both the Dashboard or the POS app ? I also suggest going through the browser troubleshooting steps outlined on this Support Centre article. 

Let me know if this fixes the issue.