Conversational Modifiers for Square Terminal

[ShawnBaucom]

We use Square Terminal for our food truck and within the past couple of weeks we have noticed that that Conversational Modifiers that we used very frequently have disappeared when selecting any items with modifiers enabled. I have checked the Square Dashboard and the setting for Conversational Modifiers is turned on for all the items we need them for but they are still not present on the Terminal when they had been there previously. Does anyone have any suggestions on what could be causing this?

[frances_a · Accepted solution]

Hello @ShawnBaucom 👋

Noticed this is your first post. Welcome to the Community!

I am not aware of any changes to the Restaurants software for our Terminal, so my first suggestion would be to log out or reset your Terminal and make sure you log in to the Restaurants app/software and not the regular point-of-sale. 

Once you confirm you are logged in to Restaurants, if the issues persist, I would recommend completing the troubleshooting steps in this article. 

Let me know how that goes! I'll be happy to look further into this if my suggestions do not resolve the issue. 

Thank you ✨