Anyone else have trouble to get removeable piece out of docking unit?? It says put finger in notch

[lynnski777]

In the instructions to remove the removeable piece it says to put your finger in the notch and remove????   I can't get it out without having to use a paperclip or dime!!  Anyone else having this trouble??? 

[Ria]

Hi @lynnski777 - Welcome to The Seller Community, it's always nice to see a new face 😊

I hate to hear that you're having a tough time with the unpackaging of your Dock.

We're happy to escalate this to our product team so that this is made more accessible for other users. 

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨