Hi @Muca, thanks for reaching out to Comunidad Square 🙂
This particular error message sounds like your account may not be fully verified to take payments yet, which would lead to an error with the Virtual Terminal.
You can double-check the status of your bank verification from:
Square Dashboard > Account & Settings (Cuenta y configuración) > Bank accounts (Cuentas bancarias).
The full bank verification process can take up to 4 business days to complete.
Let me know if this resolves the query.
Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question ✨
After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures!
