This is the most mind boggling omission from Square. They've been around long enough now to have this very simple basic feature available. It's almost unbelievable it hasn't; been done. I read posts about this from 2020!! still nothing... It is really simple. Square has categories for items. All we need is them to be grouped that way when you create a ticket. We need a ticket to print by category order. So, NOT multiple tickets printed. NOT different stations or coursing...those are actually HARDER to achieve than the simple functionality that still doesn't exist. I want to print one ticket, and all the drinks are together, then all the round sandwiches, then all the deserts etc. NOT just like items, just print items belonging to the same category together on the ticket. It's really amazing that it just doesn't do that by default as it makes so much sense and they already have the categories functionality built into the system! Please explain why it's 6 years since others opened this very request and it hasn't moved?? ... View more

Curious how restaurant and bar owners here are handling customer referrals. A few things I keep hearing from F&B owners I talk to: Most are doing it manually (discount codes, handwritten cards, "tell them I sent you") Nobody's tracking who referred whom, so rewards are inconsistent When they try third-party apps, most are built for retail or salons, not restaurants For those of you running anything referral-related: Are you tracking it, and if so, how? What reward works best in your experience — free appetizer, gift card, % off next visit? Has anyone tried tying it to loyalty points through Square Loyalty? I've been working on this problem specifically for Square merchants (I built a tool called ViralRef), and I'm trying to learn what actually moves the needle for restaurants vs. what we've seen work for salons. Happy to share notes with anyone who's experimenting. — Alejandro, Miami ... View more

Hi- dealer here. On Tuesday, one of our customers' checks stopped autosettling at the end of their reporting period, as per their Dashboard settings. So Tuesday, Wednesday, and Thursday morning- nothing settled on its own. We changed the setting to make sure that reopening a check removed payments, as I've been reading this is a common bug-ish thing, and we DO have pre-authorizations enabled. But a majority of the checks created and paid for throughout the night didn't settle at the auto settle end of reporting period.   So we tested this on our lab, and the same thing happened. I decided to check to see if there was a Stand update available- and yes, there was one released. 3 days ago on Tuesday. Is this a confirmed or alleged possibility that not updating to the most recent version of Square could stop checks from auto settling at the end of the reporting period or whatever setting you have it on?   I know that updating my Carplay restores connection to my car if it's not connecting the right way. Wondering if this is a specific issue relating to not having auto updates on. ... View more

Hello fellow Square members! Wondering if anyone has figured out a way to associate a variation to a modifier default?  For Example: Coffee   Variations: Small, Medium, Large   Modifier: Flavor pumps: One, Two, Three   If customer selects: Small -> Pump: One (Selected by default) Medium -> Pump: Two (Selected by default) Large -> Pump: Three (Selected by default) Customer can override the pump selection, but we want the default to change based on the variation that was selected. Is this capable today or does someone have a workaround? @JTPets - wondering if you know of a solution? ... View more