How do you manage special orders for customers? As I approach my busiest season right after the New Year, I handle a high volume of re-orders and custom items. Currently, I create an invoice requiring a 50% deposit at the time the order is placed. For customers who prefer to pay in full upfront, I process the sale through the register using order pickup and set an estimated arrival date for the item. I then create a purchase order with the vendor, labeled with the customer’s last name.
I’m wondering if there is a more efficient way to track these orders, as I currently find myself repeatedly checking invoices and orders to ensure that no special orders were missed or not placed with the vendor.
Sacred Heart Gifts & Apparel
Owner
www.sacredheartgiftsandapparel.com
