I am the owner of a custom domain registered through Weebly with an active, paid registration through August 2028. My website builder is on a free plan.
Your backend system is suffering from a critical migration bug. Clicking on my domain settings results in a dead-end page stating that the page has been "moved or removed." The system also blocks me from upgrading or utilizing self-service tools to resolve this.
Because your automated phone system hangs up on free-tier site profiles, I am being prevented from accessing my paid 3-year domain asset.
Please route this immediately to your domain administrator team. I am requesting that you manually unlock my domain and email my EPP authorization code to my verified email on file so that I may transfer my asset to an accessible registrar
