Print pending orders for fulfillment

Print pending orders for fulfillment

Is there a way to print pending orders for fulfillment? I see that I can print them when I click on each individual order, but is there a way to print all pending orders without having to individually select them?

32 Replies
Square Community Moderator

 

At this time most Restaurants and food services have orders auto-printing as they become needed to be able to commit to prep time and delivery/pick-up time @nateyandbode.

 

Does that require special hardware? Could I do that using a thermal label printer, for example?

Square Community Moderator

Hey there, @nateyandbode

 

Stepping in for JJ on this one. 

 

Yes, you could use your printer to print out these orders.

 

Please let me know if you have any other questions. 

 

How would I go about doing that? It can even autoprint online orders?

Alumni

Hey @nateyandbode,

 

You can auto print online orders via a kitchen pritner, or thermal printer - like @jj Ortiz and @Kassi_ mentioned. This is ideal for restaurants offering pickups for online orders, for example, where a docket might be needed for the kitchen to start prepping. To get started with automatic order tickets, take a look at our guide here. Please let us know if you have any further questions, we're happy to help 🙂 

Ah, so it looks like I'd have to have a permanent terminal set-up to do this, right? Like I mentioned, I am primarily web/e-commerce but was looking for a way to have a hard copy of orders for fulfillment. I don't have a "checkout" that is always set-up, so I wouldn't really have a device to print from (aside from the computer/tablet/phone I use for online orders). 

Square Community Moderator

You're correct, @nateyandbode.

How do I go about making this feature request? Right now, I'm ok with working around this, but it's becoming more and more difficult the more my business grows. I don't see how I'm going to be able to expand without being able to delegate fulfillment to another person. In order to do that, I have to be able to provide them with details of the individual orders. I'm just shocked that there is not a way to view each pending order to fulfill them without having to individually look at the orders. If business is good and orders are coming in quickly, I can't risk having to click into each order to print - it's definitely prone to overlooking.

 

Anyway, I'm desperate for this feature. How can I request?

Square Community Moderator

@nateyandbode 

 

It's actually something I have escalated on our end to our Product Team, so they can evaluate it. 

 

They will determine the next steps from there. 

@Kassi_ any word on if this is something they are working on?