Placing a hold on a card and release the hold without processing fees

We would like to be able to place a hold on a card for customers staying at our facility. Upon leaving in good condition, we would like to have the ability to return the funds to the user with no fees incurred.

7 Replies
Alumni
Status changed to: Open

Hi @Lavacondos, that’s an excellent feature request. We appreciate you sharing your business use case and why it would be valuable for you. If you know of any fellow Seller Community members who would like to see this built out as well, feel free to tag them in your post so they can share their thoughts as well! The more sellers chime in to the request, the more likely it is to catch our product team's eye.

JJ
Community Moderator, Square
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I agree! It would be great feature. I have a camper rental business and want to be able to put a hold on a card incase of damages after it is returned and inspected. 

 

Help me 

I too am interested in this process. I run a hauling business & final payment is based on tare & gross weights which are unknown when booking

Alumni
 
️ Kristen
Square Community Manager
Product Engagement
Alumni
Status changed to: Open
 
️ Kristen
Square Community Manager
Product Engagement

I would also like to have a deposit hold on cards and if everything is good to release it without charging it.