Different Images for Mobile and Desktop

[jmoshier]

I am using one of the banner components on my website and I am finding it very hard to get a picture sized correctly that will look nice on mobile and desktop. It looks great on mobile but really bad on desktop. I would like to request either these banners use the same proportions on mobile and desktop or have the ability to upload a mobile version and a desktop version. 

[Arie]

Hi @jmoshier,

Thanks for reaching back out to us here in the Seller Community 👋
 

The ability to upload a different version for mobile and desktop would currently be considered a feature request, which you can submit here. 

Due to the nature of different phone and laptop screen sizes, the banner will always need to have the ability to adjust its size to fit. I understand how frustrating it can be when the image doesn't look quite right on different screens!c

[jmoshier]

@Arie I thought this was a feature request. I clicked on the link you provided and it brought me to a list of threads where mine was listed.

I do understand that all devices will display an image differently but desktop is a long images vs the phone needing a square one. I am an application developer and our companies website has 2 images one for mobile and one for desktop. It seems to work for all different sizes. Granted there will be cropping on the various devices but it will not be as bad as what is happening now where my face it almost completely cut off on the desktop.

[Ria]

Hi @jmoshier , that’s an excellent feature request. We appreciate you sharing your business use case and why it would be valuable for you. If you know of any fellow Seller Community members who would like to see this built out as well, feel free to tag them in your post so they can share their thoughts as well! The more sellers chime in to the request, the more likely it is to catch our product team's eye.

[TheFalcones]

I also requested this as a feature back in 2024 but looks like it still isn't possible. The most basic functionality for a website especially in 2026. It's got to the point where we're just considering moving away from Square due to the mass limitations.