Continue an In-Progress Sale Across Square for Restaurants Devices

[shazzaB]

Hi Square Team,

We would love the ability to continue an in-progress sale across multiple Square for Restaurants devices without first creating an Open Check.

Current workflow

If a member of staff starts a sale on one Register and then needs to move to another Square for Restaurants device (such as an iPad), the current basket remains on the original device.

The only workaround is to create an Open Check first, which requires extra taps and entering a customer name.

Suggested feature

Allow an active basket to sync between authorised Square for Restaurants devices within the same location.

For example:

• Staff member starts an order on the Register.
• They log into an iPad using the same team passcode.
• They choose Continue Current Sale.
• The basket transfers to the iPad.
• The Register is released for another staff member to use.

Benefits

This would:

• Improve service during busy periods.
• Reduce lost orders.
• Allow staff to move around the venue.
• Reduce the need to create temporary Open Checks.
• Make better use of multiple Square devices already owned by businesses.

Security

The sale should only be transferable:

• Between authorised devices in the same location.
• To the same logged-in team member (or by authorised manager approval).

This would maintain accountability while giving staff more flexibility.

We’re happy to beta test this feature as part of the Early Feature Access programme.